Duration: 60 Minutes

PDUs: 1

CEUs: .1

Audience:

• Leaders
• Project Managers
• Team Members
• Individual Contributors
• 
  Classroom Delivery

Virtual Delivery

Description

Many project managers often struggle to commit the time and effort that is necessary to learn the business of their organization. They are frequently reluctant to spend time on activities unrelated to getting their work done.

Therefore, when it comes to communicating with business customers, project managers may falter. This in turn results in end products that don’t meet customer expectations.

If your organization is competing against external providers, you will build credibility and enhance customer satisfaction by taking a consultative approach to client engagement.

This session will outline proven methods for project managers to develop business knowledge and experience.